Privacy Policy

Last updated: 2024-01-01

The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data.

In the following policy, SimpleLogin refers to the service offered by Proton AG (the “Company” or “We”) through the website (the “Service”).

The Company is registered in Switzerland under number CHE-354.686.492.

By visiting our website and using the Service provided here, you agree to the terms outlined in this privacy policy.

What we collect and why

Identity & access

In order to create an account, we require your email address. We also give you the option to add a name and profile picture that displays in our products, but we do not normally look at or access these information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements without your permission either.

Billing information

When you pay for a SimpleLogin product, we ask for your credit card or PayPal and billing address. That’s so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor and doesn’t ever go through our servers.

Currently we rely on Paddle to process credit card and PayPal transactions. Payments via our iOS app are processed by Apple. Anonymous cash, cryptocurrency payments and donations are accepted however.

Voluntary correspondence

When you write to us with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.

When we access or share your information

Our default practice is to not access your information. The only times we’ll ever access or share your info are:

How we secure your data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Most data are not encrypted while they live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest.

Our servers are provided by Proton and UpCloud. We are using datacenters that are located in Germany, Switzerland, Netherlands and France.

For more information on our server security, you can consult our security page.

When you delete your account

In SimpleLogin, you have the option to delete your account. Your account along with all your information are deleted immediately in the running database. All your information will be purged from our system in maximum 30 days, including:

Information We Collect Automatically

Third party services

Your Rights With Respect to Your Information

At SimpleLogin, we apply the same data rights to all customers, regardless of their location. Currently some of the most privacy-forward regulations in place are the European Union’s General Data Protection Regulation (“GDPR”) and California Consumer Privacy Act (“CCPA”) in the US. SimpleLogin recognizes all of the rights granted in these regulations, except as limited by applicable law. These rights include:

Many of these rights can be exercised by signing in and directly updating your account information. If you have questions about exercising these rights or need assistance, please contact us at or at SimpleLogin, 147 boulevard Henri Sellier, 92150 Suresnes, France. To identify your specific authority to file a complaint or find out more about GDPR, EU individuals should go to

Changes & questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. You can see a history of the changes to our policies on Github. Whenever we make a significant change to our policies, we will also announce them on our company blog.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at and we’ll be happy to answer them!